Welcome to UrbanGrit. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from https://urbangrit.in, you agree to comply with the terms below. Please read them carefully.

1. General Information

This website is operated by UrbanGrit, located at:

Urban Grit
Siliguri, West Bengal 734004
info@urbangrit.in

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.

2. Eligibility

You must be at least 18 years old to use this website or make a purchase. By using the site, you confirm that you meet this requirement.

3. Products & Services

All products displayed on the website are subject to availability. We reserve the right to:

• Limit quantities available for purchase

• Modify or discontinue any product at any time without notice

• Refuse service to anyone for any reason at any time

4. Pricing & Payment

• All prices are listed in INR (₹) and are inclusive of applicable taxes unless mentioned otherwise.

• We reserve the right to change pricing at any time without prior notice.

• By placing an order, you agree to provide accurate billing and payment information.

5. Order Acceptance & Cancellation

We may, at our discretion, cancel or refuse any order. If we cancel your order, we will notify you and refund the full amount.

You may cancel your order before it is shipped by contacting us at info@urbangrit.in.

6. Returns & Refunds

Our return and refund policy is available here.
You must request a return within 10 days of receiving your order. Items must be unused and in their original condition.

7. Shipping

Shipping timelines, methods, and applicable charges are outlined in our Shipping Policy. Delays caused by couriers or external factors are not our responsibility once the order is dispatched.

8. Intellectual Property

All content on this website — including logos, product images, text, graphics, and layout — is the property of UrbanGrit and is protected by Indian copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without prior written consent.

9. User Behavior

You agree not to use our site:

• For any unlawful purpose

• To solicit others to perform or participate in unlawful acts

• To violate intellectual property rights

• To transmit viruses or malicious code

Violation of these terms may result in termination of your access to our services.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.

11. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. All products and services are provided “as is” and “as available” without any warranties, either express or implied.

12. Limitation of Liability

To the fullest extent permitted by law, UrbanGrit shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or products.

13. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Siliguri, West Bengal.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

SNEHASHISH BHATTACHARJEE
info@urbangrit.in
Urban Grit, Siliguri, West Bengal 734004